With yesterday's rain one can sit back
and enjoy Mother's Natures watering
of the plants but it would of been nice
seeing it spread out a little the last few
months. Sure helps with the fires and
the smoke in the air!! It felt so good
to be out in the garden while it was
raining. The best time to garden!!
But again I watched the rain fall from
the gutters and drips all over the place.
They are just so worthless it's not funny.
So if you are looking for gutters, do not
buy the rhetoric that their commercial
are trying to sell you. You still have to
climb that ladder to clean off your roof
and the top of their gutters where the debris
will stay. Then you have the holes in the
corners that it goes into. Their commercials
show it sliding over the top and just the
water going inside, pure BS!! Why then
do they sell you catch traps?? They know
that the debris goes in and they will clog.
While up on the roof cleaning this past week
I had to hand pull out each hole to clean them
out. While up there I watched hornets flying
in and out of the gutters, beside pulling
branches that got stuck in them.
My husband had cleaned out the traps right
before I cleaned the roof and when the rain
hit I was out working in the yard and heard
water running. It took me a while to find it
and it was coming from one of the traps.
Yep, it was again full and had to be cleaned
out so that the water could flow into the
I then checked on the spots that
had been issues in the past and
sure enough there was leaks all
over the place! #Leaf Guard
gutters are just a piece of junk!!
We never had an issue with the
old fascia gutters we had on
prior.
I also cleaned out the rain barrels for the fall
time and I was shocked to see how dirty the
inside of the barrels were. Mind you, we
haven't had much rain this summer and they
looked like they had if I skipped cleaning.
Our barrels are cleaned out twice a year.
Lots of fir junk and the tops of the barrels
get covered not only with junk but this
year we are really fighting the sap! It's how
these trees were left go and cut back to the
point they are really bad. When we had
our fence fixed the poor guys had to deal
with the worst sap they had ever dealt with.
You can see the sap running out of the areas
where they were cut.
If you haven't heard about our
Leaf Guard story, let's just say
we are not one of their 1 million
satisfied customers. Their commercials
just make me laugh with the false
advertisement. Don't fall for the hipe,
read the fine print and do not install
them!! You can even fall taking your
ladder to go climb up on the roof!!
We have file with the BBB on them
and they didn't answer the complaint.
So we went to the Attorney General
of OR and I was floored to see them
close the case and didn't even allow
us to rebut the letter. It was news to
us that they offered us money, but again
their errored in so many ways we still
wanted a full refund. Yep they violated
their own contract. Their attorney's
letter was so full of lies it wasn't funny.
The reason my husband wanted the
gutters was to keep me off the roof
as I do the cleaning of it and the gutters.
I have been told many times to stay
off the roof, even my doctors have told
me this, so he thought this would help.
Wrong, if you properly maintain your
home you have to be up there to remove
the debris from neighboring trees.
Mind you we don't have trees that dump
junk on our roof, so if their gutter work right
it shouldn't be an issue? Yes, we
have heard from LeafGuard that we
have a neighboring tree issue after they
were installed. So we asked why buy
their gutters if they don't keep the junk
out like the commercials state?
I had the manager out and watched
him shake his head at the work that
was done and how the traps were full.
We had just emptied them out prior to
him coming out.
Then we hear it's our roof issue, it wasn't an
issue when the salesperson was here to sell
us their gutters!! We had asked several times
and he wrote on the sales contract our roof was
fine, house built in the 1970s, roof not that old.
But we have leaks worse now than with the old
gutters. Plus they had to tweak the gutters just
a few weeks after installing them in 12+ places.
The gutters financing, left a bad taste in
our mouths and one can call it bate and
switch. We only needed to finance
$5,000 and was told that our credit was
denied but we have a rating of well
over 700?? So the guy ran it again
and low and behold the loan went thru,
but we were shocked in a few days
when both of us were issued credit
cards for $30,000 each. We quickly
paid that off and cut up the cards!!
Then when we raised an issue with
the BBB all heck broke loose. We
had an issue that water was flowing
from behind the gutters by the
entryway and called them. They
came out and assured us it was
fixed but it still leaked the next
rain. They have not been
out to fix any of the issues.
Then the attorney general got
our complaint. Mind you that
we were following proper protocol
to solve the issue. What a joke,
our case was closed when their
attorney wrote to ask for it to be
closed. We got a copy of the letter
after they had closed the case and
found all the lies, but they won't
reopen it. They are now blaming
our roof!!
You see they violated their own contract!
They were to put cream colored gutters
up and no they didn't come with a machine
to make them on site. A truck came out
with them precut and ready to install.
Makes one wonder if they had them from
another job as when they left we found hole
in the back of the gutters in a few spots.
We were told we should take the color
we got due to they didn't know when
they would be back out. To us that
violated the contract!! They offered to
put the right color up but we stopped
them cold with all the issues we had,
the change of color wouldn't solve the issue.
They tried to bully us to make the change,
the district manager got caught in recording
our calls. Then tried to say we were the
ones that recorded the call, wrong!!!
I told him he couldn't record the call
as it was against the law without informing
the other party first. Then I heard it
was a roof issue from him. Mind you
when the guys were out and we heard
them say this, I asked if any of them
were licensed roofers? Nope was their
answer. We even went as far as contact
the roof company we uses and they were
to come out and the Leaf Guard folks
heard we were going to have them come
out and they were out the next morning
to tweak the gutters and found all the
errors made. The roof guy came out
and was shocked at what he saw,
took photos back to the shop. They
had put goop up to try to stop the leaks.
I was told our roof looked great and
they could tell someone was really
taking great care of it. They gave
us an estimate for a new roof but we
were told it might not solve
the issue of the Leaf Guard gutters
as they are closed tops and have a
poor design.
So my next step was to get estimates
for gutters to replace the LG ones and
that was done. Boy did I get an ear
full from the companies that came out.
Why are so many folks not filing complaints??
They just have them replaced??
We are not one of their so call million
stratified customers. Go to Pissed
Comsumer.com and read their complaints.
There is plenty more to this story, just ask!!
1. #Leaf Guard violates own contract.
2. #Leaf Guard gutters don't work like
the commercial states.
3. #Leaf Guard high pressure sales person.
4. #Leaf Guard lies
5. #Leaf Guard attorney lies
6. #Leaf Guard design flaws
7. #Leaf Guard don't buy!
8. #Leaf Guard missed appointments and
no phone call
9. # Leaf Guard and Good Housekeeping
don't stand by their product.
10. # Leaf Guard brought our gutters precut.
11. # Leaf Guard recorded conversation
without tell customer or requesting permission.
12. # Put up the wrong color!!
2/17/2021
With the 18 inches of snow we had it was just
a shock to see the snow go over the top of the
gutters and when it melted it dripped not into
the gutters but straight to the ground. When
it got cold at night the icicles formed. Soon
these will be coming off our house!!
Let me tell you, I am glad I painted the house
when I did. I found so many areas that were
rotten and had to be fixed.
When the neighbor went to have their house
painted they had dry rot as they had their
LG on longer than we did.
Videos of leaks and issues, there were more
than what we used to show the LG folks of
some of the issues.
New gutter photos:
We were told it was a design issue and no flashing
was installed with the gutters so that allowed the
water to go behind the gutter not flow over the
top like the LG folks say.
One will still have to climb the ladder to clean off
the roof and while up there I blow out the gutters
with the blower vac.
We went with the 6 inch gutter that is wider than the
smaller ones, they hold plenty of water and we left
the LG downspouts on the house as they were already
up. We have rainbarrels so an add screen was put on
top to get the debris that yes, still comes down.
As a home owner one needs to maintain not only the
roof but the gutters!
